Privacy Policy

Privacy Policy

Introduction

Welcome to https://passenger-van-body-repair.collision-talk.com (hereinafter referred to as “PVBR,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how PVBR collects, uses, and safeguards your personal information in adherence to various international data protection regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://passenger-van-body-repair.collision-talk.com.
  2. Any applications or mobile services developed and maintained by PVBR.
  3. Interactive features and services offered through our platforms.

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage users to review these before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Statement.
  3. You communicate with us via email, phone, or text messages/SMS for any reason.

Personal Data Collection

We collect several types of personal data, which can be categorized as follows:

  1. Account Information: This includes your name, user ID, and password required to access your account on our platforms.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Data connected to your financial transactions with us, including banking information and accounting records.
  4. Purchase Information: Records of products or services you have purchased from us, along with associated details like quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, mobile device IDs, and advertising IDs to recognize your devices and provide personalized experiences.
  6. Location Data: Information about your geographical location when you interact with our services or use location-based features.
  7. Feedback: Personal insights, reviews, and feedback you choose to share with us regarding our products and services.
  8. Social Media Information: Data obtained from social media platforms when users choose to log in through these accounts for seamless access.
  9. Product Information: Details about the products or services you interact with on our platform, including preferences and usage patterns.

We collect this data through direct user input (e.g., account registration), interactive sessions, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

PVBR uses various types of cookies for enhanced user experience and analytics:

  1. Strictly Necessary Cookies: These are essential for navigating our sites and using basic features. They ensure website security and allow us to remember your preferences.
  2. Preference Cookies: Tailored settings and customization options are stored in these cookies, offering a more personalized experience.
  3. Analytics Cookies: We use them to gather statistics about user behavior on our websites, helping us improve content and performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This may include:

  • Maintaining user accounts and providing services requested by users.
  • Complying with legal requirements and regulatory obligations.
  • Conducting research, analytics, and internal operations.

Once these purposes are no longer applicable or required by law, we delete or anonymize the data to protect your privacy.

Security Measures

We prioritize data security by implementing robust organizational safeguards and security practices:

  • Employing encryption for secure communication between users’ devices and our servers.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

PVBR does not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  4. Restriction: Limiting the use of your data for specific purposes.
  5. Portability: Receiving a copy of your personal data in a structured, commonly used format.
  6. Objection: Opposing the processing of your data for specific or all purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on certain factors.
  8. Filing Appeals/Complaints: You have the right to file a complaint with relevant supervisory authorities and seek legal redress if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Privacy Team at your earliest convenience.

Changes to Policy

PVBR reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe from communications, or data-related questions, please reach out to us: